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Posted Wednesday, August 5th, 2020

This Message is from JCP&L at 8 p.m.

JCP&L crews are continuing to work around the clock to safely make repairs for customers affected by Tropical Storm Isaias.JCP&L Storm Outage Update  

JCP&L has established a Global ETR (Estimated Time of Restoration) of 11 p.m., Tuesday, Aug. 11. This means 95 percent of the customers currently out of power will have their power restored by that time.

When line crews are assigned to specific outage orders a unique User ETR will be assigned to that order. As additional utility resources are brought in, the ETRs could be adjusted.  

Report a Power Outage 888-544-4877 (888-LIGHTSS) 

JCP&L reminds customers to immediately report any downed wires to the company, or their local police department.  Customers should never go near a downed power line, even if they think it is no longer carrying electricity.  Extra caution should be used in areas where downed lines are tangled in trees or other debris.

To report downed wires or power outages, call 1-888-LIGHTSS (1-888-544-4877), or click the “Report Outage” link at  

JCP&L Outage Numbers as of 6 p.m.

JCP&L systemwide total number of customers out of service  480,132 
JCP&L systemwide number of substations out of service  281 
JCP&L systemwide number of switching stations out of service  0 
JCP&L systemwide number of circuits out of service  1,031 
JCP&L systemwide flooding impact description  No significant flooding impact