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Posted Friday, April 24th, 2020

Morris County Residents Have Difficulty Accessing Unemployment Benefits

The state Department of Labor has created a web portal that allows New Jersey residents to contact the Department of Labor directly regarding unemployment applications during this COVID-19 crisis.

It is particularly designed for residents who already have applied for benefits but are finding it difficult to have their applications processed or to get payments.

graphic shows silhouettes of line of people in front of an unemployment applications

Many residents have been able to apply, have received debit cards from the state, but when seeking to get funds applied to those cards are receiving messages such as “this claim is not payable at this time.”

To submit a message about those applications, the state says residents must visit and follow the instructions below:

  • On the top navigation, scroll to the right for “Need Help” and unveil the drop down menu
  • Choose Send an Email
  • Choose Email: Submit a message through the state’s online form.
  • Follow the prompts

More than 850,000 new unemployment claims have been filed in New Jersey during this pandemic, according to the New Jersey Department of Labor and Workforce Development.

The record number of claims in Morris County and across the state has overwhelmed the state’s system, and those across the nation, said New Jersey Labor Commissioner Robert Asaro-Angelo, who promised that all residents with valid claims will have their claims processed.

The commissioner said his agency is continuing to backdate claims to ensure that no one loses any benefits — including $600 weekly supplental payments — even if they have not been able to contact an agent.