Posted Tuesday, January 29th, 2019
As frigid weather impacts the region, JCP&L (FirstEnergy Corp.) reminds customers of important steps they can take to stay safe and better manage energy bills that may climb as a result of the cold weather. Based on current forecasts, we anticipate that our customers will be affected by the cold snap and snow.
JCP&L says company line workers will be ready to assist residents should the arctic conditions cause any customers to lose power.
Customers are urged to review important winter safety information and prepare in case weather-related outages do occur. Frigid temperatures also can increase energy bills for those who use electric heat sources, such as space heaters, heat pumps and electric furnaces.
Employee Safety Procedures:
FirstEnergy utilities are reviewing staffing levels and cold weather operational procedures to ensure any potential localized power outages caused by the excessive cold are handled promptly.
Company employees, including line workers, substation electricians and meter readers, also are receiving briefings about what steps they can take to stay safe on the job when the temperatures drop below freezing. Company personnel often take extra measures to stay warm when working in extreme cold to restore power after an outage, such as taking more frequent, short breaks to stay warm and change into dry clothing.
Customer Communications Options:
If winter weather does cause an outage, customers who are without power should call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the “Report Outage” link on www.firstenergycorp.com.
Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris. Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops.