Posted Wednesday, March 7th, 2018
DIRECT MESSAGE FROM JCP&L:
“CUSTOMERS WITHOUT POWER THE LONGEST REMAIN TOP PRIORITY”
More than 4,100 utility workers are continuing around-the-clock efforts to restore power for customers of Jersey Central Power & Light as a new snowstorm creates hazardous conditions and the potential for additional outages in Morris County and North Jersey.
Heavy and wet snow, falling at rates as much as two inches an hour, may cause more tree damage, block roads that were previously cleared, damage additional poles and wires, and make driving difficult for utility crews.
JCP&L has pledged to remain focused on restoring customers who have been out of service the longest, and will address any new outages based on its priority system that deals with the largest outages first.
JCP&L has restored power to more than 242,000 of the nearly 272,000 customers in New Jersey affected by the recent storm that inflicted widespread damage on its facilities. More than 4,100 employees and contractors – including about 1,500 line workers – are involved in the massive effort and will continue working until full restoration is achieved.
An additional 200 line workers are arriving in New Jersey today from Virginia. Approximately 29,000 customers remain out of service, primarily in Morris, Hunterdon, Warren and Sussex counties. Until the full impact of today’s storm is known, it is difficult to predict an overall restoration time. Estimates will continue to be posted at www.firstenergycorp.com/outages.
“We’re entering the most time-consuming phase of this effort – restoring individual homes to service – and inclement weather and bad roads could create more challenges,” said Jim Fakult, president of JCP&L. “But we have a massive contingent of crews on the ground who are up to the challenge of working safely in snowy conditions so we can get our impacted customers back up and running again.”
After local power lines are repaired and put back in service, damage to individual customer service wires may become apparent.
Customers are reminded that if their neighbor’s power is on and theirs is not, the problem may be isolated to their individual service,, and service to the neighbor could be fed from a different circuit. Customers are encouraged to report such problems, even at this latter stage in the restoration process.
JCP&L reminds customers to immediately report downed wires to their utility at 888-LIGHTSS (888-544-4877), or to their local police or fire department. Customers should never go near a downed wire. Extra caution should be used in areas where downed lines are tangled in trees or other debris.