Posted Monday, March 13th, 2017
PSE&G Prepares for Winter Storm — Extra personnel and equipment at the ready
“The amount of snow and high winds associated with this storm may bring down trees and power lines,” said John Latka, senior vice president of electric and gas operations for PSE&G. “We have additional personnel scheduled and on standby, with auxiliary equipment at the ready.”
Both PSE&G’s appliance service business and call centers are prepared to respond to customer “no heat” calls as temperatures remain low during the next several days.
In anticipation of the storm, PSE&G is taking the following steps to ensure that the utility is ready to respond to resulting power outages:
• Arranging for contractors, including tree crews, to assist the utility’s own skilled workforce.
• Ensuring that additional supplies, including poles, transformers and other pole-top equipment, are on hand.
• Refueling all vehicles.
• Testing generators at utility locations.
• Coordinating with county and municipal emergency management personnel to inform them of outages and expedite restoration efforts.
PSE&G urges its customers to be cautious during and after the storm:
• Downed wires should always be considered “live.” Do not approach or drive over a downed line and do not touch anything that it might be in contact with.
• To prevent carbon monoxide poisoning, do not run any gasoline powered engine, including generators and snowblowers, in a garage or any other enclosed space.
Customers should report downed wires or power outages by calling PSE&G’s Customer Service line at 1-800-436-PSEG. Also, customers can report outages at www.pseg.com or by texting “OUT” to 4PSEG (47734). The utility’s mobile-friendly website includes an “Outage Map” that is updated every 15 minutes and displays the location and status of power outages in PSE&G’s service area
Jersey Central Power & Light (JCP&L) meteorologists are closely monitoring the winter storm that is forecast for the region.
JCP&L has completed storm restoration preparations should the significant snowfall and wind gusts that are forecasted cause power outages. The company has additional line, substation, forestry and hazard responder crews available. Updates and additional information will be provided as the storm moves into the JCP&L service area.
Customers are reminded to stay away from any downed wires and report any downed wires to JCP&L or local police or fire departments. To report outages customers may call 1-888-LIGHTSS (888-544-4877), or go to www.jcp-l.com.
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