Posted Tuesday, July 23rd, 2013
According to Frank Pinto, director of the Human Services Department, the difficult economic climate has produced dramatic increases in people coming to the OTA offices to apply for such programs as General Assistance, Food Stamps, Medicaid and Temporary Assistance for Needy Families.
“These days, because of the volume of individuals applying for benefits, the lines in our Customer Service Area can be long,” Pinto said. “While we certainly will personally sit down and help anyone who
comes in to our offices, we just want people to know that if they have computer access, applying online works in the same way as the in-person application.”
Pinto said once on the website, the applicant should simply follow the directions and answer the questions, which are available in both English and Spanish. Once an application is evaluated, the individual may be scheduled for a face-to-face or telephone interview, Pinto said.
He noted benefits are not issued sooner by applying in-person. Cases are processed and benefits are issued in the same amount of time, whether an application is made online or in-person, Pinto said. Applying online eliminates having to wait in what could be a long line at the OTA, he said.
The online application is available at anytime of the day or night, seven days a week, and is also ideal for those who have transportation, scheduling or medical issues.
Individuals with questions about the services offered by the Office of Temporary Assistance should visit the office’s website, morrishumanservices.org/otaor they can call the office at 973-326-7800 between 8:30 a.m. and 4:30 p.m.