Posted Monday, December 20th, 2010
NJ TRANSIT’s “My Bus” program has made its way into Morris County. The program gives NJ TRANSIT customers unprecedented access to bus schedule information while on the go.
“My Bus” will eventually give travelers the ability to find out when the next bus is arriving at more than 19,000 bus stops all over the state.
“MyBus” is based on a system of five-digit bus stop ID numbers NJ TRANSIT has assigned to each of its bus stops, said NJ TRANSIT Executive Director James Weinstein.
The program enables customers who have cell phones with SMS (text messaging) capabilities to receive bus schedule information for a specific stop directly to their phones. Customers may text their five-digit bus stop ID to “MyBus” (69287), and in return they will receive a text message with the routes and times for the next scheduled trips that serve that bus stop.
The first “My Bus” sign installed in Morris County is at the bus stop at the Morristown Train Station for NJ TRANSIT buses 871, 872, 873, 874 and 880.
“This new program will make taking the bus in Morris County an even more attractive option by making schedule information accessible to anyone with a cell phone,” said Morris County Freeholder Director Gene Feyl. “I am grateful for NJ TRANSIT’s efforts over the past year to improve the riding experience for Morris County residents.”
As part of the program, NJ TRANSIT will install new “My Bus” signs at bus stops statewide, displaying the bus stop ID and instructions for how to use the new system. Sign installation began in November in Atlantic County before moving to Morris County, with implementation across the state anticipated by the end of 2011, Weinstein said.
According to Weinstein, customers can also obtain their bus stop ID online at njtransit.com/mybus. By entering an address, the website will show the nearest bus stops, including street names, a Google map, and the bus stop ID numbers.
“My Bus” is also improving the functionality of NJ TRANSIT’s nteractive voice response system. Now, when customers call NJ TRANSIT either directly at 973-275-5555 or via 511, they have the option of inputting their bus stop ID number to get the next three scheduled trips or more, Weinstein said.
This feature makes automated bus schedule information available 24 hours a day for the first time.